Privacy Policy - Facturo

Overview

At Facturo, we are committed to protecting your privacy and being transparent about how we collect, use, and share your information.

1. Information We Collect

1.1 Personal Information

• Name and email: To create and manage your account
• Billing information: Customer data, products, services
• Payment information: Processed through App Store (we don't store cards)
• Business information: Company name, address, tax information

1.2 Technical Information

• Device data: Device type, operating system
• Usage data: How you use the app, features used
• Location data: Only if you explicitly enable it
• Identifiers: User ID, authentication tokens

2. How We Use Your Information

2.1 To Provide the Service

• Create and manage invoices
• Store customer information
• Process payments through App Store
• Send service notifications

2.2 To Improve the Service

• Analyze usage patterns
• Identify technical issues
• Develop new features
• Optimize performance

3. Sharing Information

3.2 Service Providers

We share information only with:

• Apple: For payment processing and authentication
• Supabase: For secure data storage
• Email providers: For service notifications

4. Data Security

4.1 Security Measures

• Encryption: Data encrypted in transit and at rest
• Access control: Authorized personnel only
• Regular audits: Security verifications
• Standard compliance: Following best practices

4.2 Data Retention

• Account data: Until you request deletion
• Billing data: Per legal requirements (5-10 years)
• Technical data: 24 months for analysis
• Deleted data: Permanent deletion within 30 days

5. Your Privacy Rights

5.2 Exercising Your Rights

To exercise your rights:

1. Log in to the app
2. Go to Profile > Account > Delete Account
3. Follow the instructions
4. Or contact us: facturohn@gmail.com

5.3 Account Deletion

• Process: Profile > Account > Delete Account
• Deleted data: All your personal information
• Timeline: Permanent deletion within 30 days
• Exceptions: Legally required data

6. Changes to This Policy

6.1 Updates

We may update this policy to:

• Reflect practice changes
• Comply with new laws
• Improve transparency
• Add new services

7. Contact and Questions

7.2 Complaints and Claims

If you have privacy complaints:

1. Contact us first
2. We'll respond within 30 days
3. You can contact data protection authorities
4. We seek to resolve all concerns